Terms of Service

Effective Date: July 16, 2026
Website: lindadiy.shop
Contact Email: eresaahn0882@hotmail.com

  1. Agreement Overview

These Terms of Service apply to all visitors, users and purchasers accessing lindadiy.shop, an online store selling custom DIY phone cases, DIY phone chains and mobile accessories. By browsing our website, creating an account or placing orders, you fully accept all rules stated in this agreement. If you disagree with any clause, please stop using our website immediately.

  1. Eligibility to Use
  • You must be at least 18 years old to place orders on our site.
  • You warrant that all personal information submitted during checkout is true, accurate and complete.
  • You are prohibited from using this website for illegal, counterfeit, infringing or fraudulent activities.
  1. Account Rules (If Applicable)

When you register a user account on lindadiy.shop:

  • You are responsible for keeping your login credentials confidential. All orders placed under your account are your sole liability.
  • Notify us immediately via eresaahn0882@hotmail.com if your account suffers unauthorized access.
  • We reserve the right to suspend or terminate your account without prior notice if you violate these terms.
  1. Product & Order Information
  2. All items are handmade customized DIY mobile accessories. Colors, textures and minor details may have slight differences from website photos due to screen display and manual production.
  3. Product prices are displayed in USD and subject to change without advance notice before order payment. The price confirmed at checkout is the final charge for your order.
  4. We reserve the right to cancel orders unilaterally if there are obvious pricing errors, out-of-stock issues or suspected fraudulent orders, and we will fully refund relevant payments.
  5. Payment Terms
  • We support third-party secure credit card payment channels. We do not store your complete card data.
  • All payments must be completed at checkout before order production and shipment.
  • Any bank transfer fees, currency conversion charges incurred by your issuing bank shall be borne by you.
  1. Shipping & Delivery Rules

Our shipping rules are fully detailed in the independent Shipping Policy page, which is incorporated into these Terms of Service:

  1. All orders will be shipped within 3 business days after payment confirmation.
  2. We provide worldwide shipping; delivery takes 8–15 business days depending on destination countries.
  3. Track your parcel via 17track.net with the tracking number sent to your email after dispatch.
  4. Orders over $30 USD enjoy free standard shipping; customs duties and local import taxes for international shipments are paid by buyers.
  5. Return, Refund & Dispute Rules
  6. Refund requests before shipment: Full refund will be processed if you contact customer service to cancel the order before we send out your package.
  7. After delivery: We only accept after-sales requests for damaged or defective items. You must provide clear product and packaging photos within 48 hours of receiving the parcel.
  8. Customized personalized products without quality defects are non-refundable and non-exchangeable.
  9. We do not compensate for logistics delays, customs detention or minor manual craft differences.
  10. Intellectual Property Rights
  11. All text, pictures, logos, graphic designs and product content on lindadiy.shop belong to us. Unauthorized copying, reproduction, resale or commercial use is strictly forbidden.
  12. Customers shall not upload counterfeit, copyrighted or infringing patterns for DIY customization. We have the right to reject orders containing infringing content.
  13. User Prohibited Behaviors

You agree not to:

  • Hack, attack, or interfere with the normal operation of lindadiy.shop
  • Submit false information, fake payment records or malicious repeated orders
  • Resell our products in large quantities without written authorization
  • Send spam, abusive or threatening messages to our customer service email
  1. Limitation of Liability

We shall not be liable for indirect losses including lost profits, business interruption or extra expenses caused by the following situations:

  • Incorrect shipping address provided by customers leading to lost packages
  • Logistics delays, customs inspection or confiscation of international parcels
  • Minor handmade differences of customized products
  • Third-party platform failures including payment gateways and 17track logistics tracking
  1. Policy Modification

We reserve the right to update these Terms of Service at any time. The revised version will be published on this page with a new effective date. Your continued use of the website after updates means you accept the new clauses.

  1. Contact Information

For all questions regarding these Terms of Service, please email us: eresaahn0882@hotmail.com

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